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Refund Policy

Refund policy

We want the app to be clear and fair. If billing is charged for your account and you want to request a refund, email support with your account email and order details.

What qualifies

  • Duplicate or accidental purchases.
  • Billing errors caused by duplicate confirmation events.
  • Clear cases of paid access not being available for the paid period.

What is not covered

  • Losses from trading outcomes, slippage, or market risk.
  • Changes in strategy performance after historical tests.
  • Feature expectations that were not stated as guaranteed in policy documents.

For all refund requests, include the subscription email and transaction date.